Terms of Service
These terms govern your organisation's use of MyRostra, the rostering service at myrostra.com. By creating an account or using the service, you agree to them on behalf of your organisation. If you do not agree, do not use the service.
Your account
You are responsible for the accuracy of the information in your account, for keeping sign-in credentials secure, and for what people you invite do with their access. Tell us promptly if you believe an account has been compromised.
Subscription and billing
MyRostra is billed per person, monthly, through Stripe. A person counts for a month if they have any shift recorded in that month — the meter includes days off, leave, standby and training, because those all represent someone your organisation is tracking. Billing is in Australian dollars and recurs monthly until cancelled; prices are shown on the pricing page and may change with notice before your next billing period. Cancelling stops future charges; it does not refund a period already begun.
Your data
The information your organisation puts into MyRostra belongs to your organisation. We hold and process it to provide the service, as described in the Privacy Policy. You are responsible for having the right to put that information in, including your people's details. On request, and within a reasonable period after your subscription ends, we will make your data available for export and then delete it.
Acceptable use
Do not use the service to break the law, to interfere with its operation or security, to attempt to access data belonging to another organisation, or to resell it without our agreement.
Service and availability
We work to keep MyRostra available and dependable, and we monitor it. We do not promise uninterrupted service, and we are not liable for interruptions outside our reasonable control. Features may change; we will not remove a material feature you rely on without reasonable notice.
Our property
MyRostra, its software and its design remain ours. These terms give you the right to use the service, not ownership of it.
Liability
Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded. To the extent the law allows, our liability arising from the service is limited to the fees you paid in the twelve months before the event giving rise to it, and we are not liable for indirect or consequential loss.
Suspension and termination
You may cancel at any time. We may suspend or end your access if these terms are materially breached, if required by law, or if the account remains unpaid — and where the situation allows, we will give notice first and a chance to fix it.
Governing law
These terms are governed by the laws of New South Wales, Australia, and the courts of that state have jurisdiction over any dispute.
Contact
Hayden Bednarz, sole trader (ABN 89355086016) — support@myrostra.com.